Claims

How to Make a Claim

PrimeService has its own claims department. When you need to make a claim, you can rest assured our claims adjuster will do everything in their power to make the claims process swift and effortless.

To start a claim, please call our claims hotline at 1-888-746-4099 or email us at claim@primeservice.ca .

Our claims department will be available 24/7, so no matter when you need to speak to someone, a dedicated professional will be just a phone call away.

Before you begin your claim, please make sure that:

You and your family are out of harm's way
You have contacted the relevant emergency services (police, firefighters, ambulance)
You have your insurance policy information
You have gathered enough information about the incident, the witnesses and the damages incurred
You have taken appropriate action to protect your personal property from further harm