How to Make a Claim

PrimeService has its own claims department. When you need to make a claim, you can rest assured our claims adjuster will do everything in their power to make the claims process swift and effortless.

To start a claim, please call our claims hotline at (905) 886-7277.

Before you begin your claim, please make sure that:

  • You and your family are out of harm's way
  • You have contacted the relevant emergency services (police, firefighters, ambulance)
  • You have your insurance policy information
  • You have gathered enough information about the incident, the witnesses and the damages incurred
  • You have taken appropriate action to protect your personal property from further harm

To initiate a claim outside our office hours, please find the emergency contact number of your insurance company here