Privacy Policy

Privacy Policy
 
This Privacy Policy explains how PrimeService Insurance Inc. collects, uses, maintains and discloses information collected from visitors to the site (referred to as  "Users") of the www.primeservice.ca website (herein called the "Site"). 
 
This privacy policy applies to the Site and all products and services offered by PrimeService Insurance Inc.
 
Personal Identification Information
 
We may collect personal information from Users when they visit our Site, or use one of the services such as a quote engine or online form, subscribe to a newsletter or in connection with any other service they want to use on our Site. 
 
We may ask Users for their name, email address, mailing address, phone number and additional information required to process their request.
 
Users that do not wish to use these online forms or get an online quote can remain completely anonymous.
 
We will collect personal identification information from Users only if they voluntarily submit such information. Users can always refuse to supply this information, though it may prevent them from using some of the features of the Site.
 
Non-Personal Identification Information
 
We may collect non-personal identification information about Users, such as what browser is used, what computer or mobile device they accessed our site with and which service provider they have.
 
Web Browser Cookies
 
Our Site may use "cookies" to enhance User experience. The User’s browser saves cookies on their hard drive to help preserve some information about the User’s preferences. The User may set his/her web browser to refuse cookies, or to alert him/her when a cookie is being sent. Should you do so, note that some parts of the Site may not function properly.
 
Our Site uses Google Advertising cookies to capture information for remarketing purposes and for demographics and interest reporting. You may opt out of this by visiting Google Analytics’ Opt-Outs for the web. 
 
How We Use Collected Information
PrimeService Insurance Inc. collects and uses a User’s personal information for the following purposes:
• To improve customer service
Your information helps us respond more effectively respond to your requests.
• To personalize user experience
We may use aggregate information to understand how our Users as a group use the services and resources provided on our Site.
• To improve our Site
We continually strive to improve our website based on the information and feedback we receive from you.
• To process transactions
The information Users provide when asking for a quote request is only used to provide this service to them. We do not share this information with outside parties except to the extent necessary to provide the service.
• To send periodic emails
The email address Users provide will only be used to send them relevant insurance information, promotions, and updates pertaining to their insurance quote request. We may also use it to respond to an inquiry made by the User. If User decides to opt-in to our mailing list, we will use their email address to send them insurance news and tips, and product/service updates. The User can unsubscribe at any time by clicking on the appropriate link on our website or at the bottom of each email.
 
How We Protect Your Information
 
We protect your data against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
 
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. 
 
Sharing Your Personal Information
 
We do not sell, trade, or rent User’s personal identification information. We may share aggregated demographic information with our business partners, affiliates and advertisers. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those specific purposes provided that you have given us your prior consent.
 
Third Party Websites
 
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, are always subject to change. 
These sites and services have their own privacy policies in place. When you visit another website, including a website which we mention on our Site, know that it is subject to that website's own terms and policies.
 
Changes to This Privacy Policy
 
PrimeService Insurance Inc. can update this Privacy Policy at any time.  We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. The last revision date can be found at the bottom of this page.
 
You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
 
Your Acceptance of These Terms
 
By using this Site, you signify your acceptance of this Policy and terms of service. 
 
If you do not agree with this Policy, please do not use our Site. 
 
If you use this Site after changes have been made to this Privacy Policy, it implies that you agree to the terms of service listed in this Policy.
 
Contacting Us
 
If you have any questions about this Privacy Policy, please contact us at:
 
PrimeService Insurance Inc.
www.PrimeService.ca
 
8500 Leslie St., Suite 200 
Thornhill, Ontario 
L3T 7M8
Phone:        (905) 886 7277   
Fax:            (905) 886 9449
 
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