The documents below are outlined to help customers understand what they can expect from RIBO license holders. 

CISRO Principles of Conduct for Insurance Intermediaries

In Canada, insurance intermediaries are subject to a common set of regulatory standards Published by CISRO. The Principles are described to ensure fair treatment of customers.

RIBO Conduct Sheet

RIBO licensees are required to abide by the RIBO Code of Conduct, which lays out rules and guidelines for professional conduct.